Shared SMS inbox · personal unread state · individual text messages

Every lead, from every vendor, newest first. Updates live.

Pending, acknowledged, or exhausted -- and who answered, how fast.

Median response time per dispatcher. Fastest wins.

Leads that failed parsing. Nothing is silently lost -- the raw email is always kept.

Add a vendor, get an address, start receiving. Two things are tracked separately: whether mail is arriving, and whether we know the format yet.